Privacy & Cookies
This privacy policy sets out how we use and protect any information
that you give when you use this website. We are committed to ensuring
that your privacy is protected. Should we ask you to provide certain
information by which you can be identified when using this website,
then you can be assured that it will only be used in accordance
with this privacy statement. We may change this policy from time
to time by updating this page. You should check this page from time
to time to ensure that you are happy with any changes.
Information collected by our website
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What we collect
For the purpose of making an enquiring or placing an order,
our website may collect the following information. Your name
and appropriate contact information including email address,
address, preferences and interests. Other information relevant
to customer surveys and/or offers may also be requested.
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What we do with the information collected
We require this information to understand your needs and
provide you with more information for the product(s)/service(s)
you have requested. Your information may also be stored in a
CRM system for Internal record keeping. We may use the information
to improve our products and services. We may periodically send
promotional emails about new products, special offers or other
information which we think you may find interesting using the
email address which you have provided. From time to time, we
may also use your information to contact you for market research
purposes. We may contact you by email, phone, fax or mail. We
may use the information to customise the website according to
your interests.
Controlling your personal information
You may choose to restrict the collection or use of your personal
information in the following ways:
- Whenever you are asked to fill in a form on the website,
look for the box that you can click to indicate that you do
not want the information to be used by anybody for direct marketing
purposes
- If you have previously agreed to us using your personal
information for direct marketing purposes, you may change your
mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information
to third parties unless we have your permission or are required
by law to do so. We may use your personal information to send you
promotional information about third parties which we think you may
find interesting if you tell us that you wish this to happen. You
may request details of personal information which we hold about
you under the Data Protection Act 1998. A small fee may be payable.
If you would like a copy of the information held on you please write
to or email us.
If you believe that any information we are holding on you is
incorrect or incomplete, please write to or email us as soon as
possible, at the above address. We will promptly correct any information
found to be incorrect.
Security
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Website Security
We are committed to ensuring that your information is secure.
In order to prevent unauthorised access or disclosure, we have
put in place suitable physical, electronic and managerial procedures
to safeguard and secure the information we collect online.
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External Links
Our website may contain links to other websites of interest.
However, once you have used these links to leave our site, you
should note that we do not have any control over that other
website. Therefore, we cannot be responsible for the protection
and privacy of any information which you provide whilst visiting
such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement
applicable to the website in question.
An introduction to cookies
A cookie is a small file which asks permission to be placed on
your computer’s hard drive. Once you agree, the file is added and
the cookie helps analyse web traffic or lets you know when you visit
a particular site. Cookies allow web applications to respond to
you as an individual. The web application can tailor its operations
to your needs, likes and dislikes by gathering and remembering information
about your preferences.
We use traffic log cookies to identify which pages are being
used. This helps us analyse data about web page traffic and improve
our website in order to tailor it to customer needs. We only use
this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by
enabling us to monitor which pages you find useful and which you
do not. A cookie in no way gives us access to your computer or any
information about you, other than the data you choose to share with
us. You can choose to accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually modify your browser
setting to decline cookies if you prefer. This may prevent you from
taking full advantage of our website.
Cookies deployed by our website:
- ensure that functionality operates as intended
- remember your choices and preferences during and between
visits
- allow you to share pages via social network widgets like
Facebook, Twitter and AddThis
- allow you to interact with our website by leaving comments
or opinions
- post enquiries via our Anti-Spam enquiry form
- track your visit for statistical analysis, allowing us to
improve the usability, speed and security of our website
Cookies are not deployed to:
- collect any personal identifiable information (without your
express permission)
- collect any sensitive information (without your express
permission)
- pass data to advertising networks
- pass personally identifiable data to third parties
- pay sales commissions
Your consent for cookie deployment by our
website.
Upon your first visit to our website, you may have noticed our
banner alerting you to the use of cookies by our website. In compliance
with the 2011 EU Cookie Law, our website operates on an ‘Implied
Consent’ basis. This means that we will assume that you have opted-in
for our website to deploy cookies until you choose to deactivate
them within your browser settings or via the instructions below.
By default, the majority of popular web browsers automatically permit
websites to deploy cookies onto your device. Below you can learn
more about the specific cookies deployed by our website, and how
they can be disabled. For more information on the EU Cookie Law
in the UK, we recommend visiting the Information
Commissioner’s Office (ICO) website where you can find
the latest information, guidelines and advice on the EU Cookie Law.
Cookies used by our website
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Social Network Sharing
We encourage users to share our content and/or like our on
profile on the popular Social Media websites Facebook, Twitter,
YouTube, Google+ and LinkedIn. In order to make ‘Social Sharing’
accessible, our website utilises widgets either provided directly
from the Social Networks and/or via amalgamative widgets from
third parties such as AddThis. Cookies and privacy implications
from the social networks vary and will be dependent on your
nominated privacy settings with each Social Network. Social
Sharing buttons will only deploy cookies if you are signed to
that respective Social Network at the time of being on our website.
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Analytical Tracking
Our website has Google Analytics installed which allows us
to track and compile anonymous visitor statistics. The information
collected ranges from simple traffic volume to the type of browser
you are viewing our website with. This information is valuable
to us not just for marketing analysis and quantification, but
to improve the usability, security and load speed of our website
content. Google Analytics is a popular, secure, flagship webmaster
product from Google. The privacy and security of Google Analytics
data is a high priority at Google that you can read more about
on Google’s
Analytics Data Safeguarding page. Google also offer a Google
Analytics Opt-out Browser Add-on that will allow you
to automatically Opt-out of all websites that track your activity
via Google Analytics. No personal information is collected by
Google Analytics.
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Cookie Consent Check
As mentioned above, upon your first visit our website displays
a banner at the top of the page alerting you about cookies being
deployed by our website. In order for our website to remember
your choice of opting-in, we store an anonymous cookie to remove
the alert banner for 28 days. To prevent this cookie being stored,
simply do not accept and close the alert. If you have already
accepted the alert and you wish to remove the cookie, please
clear your cookies within your browser settings.
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WordPress
Our website, either in full or in part, is built on the popular
open-source CMS framework – WordPress. WordPress utilises cookies
to allow visitors to register, login and comment on our website’s
content. If you do not wish to participate in commenting on
our website, WordPress will not deploy any cookies onto your
device. Cookies will only be created by WordPress if you actively
register or comment via the clear forms on our website.
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Enquiry Forms
Visitors can choose to contact us via enquiry form(s) on
our website. In order to prevent spam enquiries, we protect
our forms with a ‘CAPTCHA’ challenge to ensure the submission
is from a living person, rather than a computer bot. This CAPTCHA
challenge creates a cookie that is used only to check the input
response from the user is correct. The CAPTCHA cookie does not
store any other information from your enquiry.
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Google Maps/Places
Our website may have our Google Maps/Places profile embedded
within an iframe. Google Maps creates cookies that enable the
functionality of their powerful mapping software. No personal
information is stored or shared on the cookies deployed by Google
Maps/Places
Actual cookies deployed
Below is a table of information which lists all cookies deployed
and used on our website.
|
COOKIE CATEGORY |
COOKIE NAME |
COOKIE DESCRIPTION |
| Google |
_utma |
A Google Analytics cookie,
which keeps track of the number of times, a visitor has
been to the site, when their first visit was, and when their
last visit occurred. |
| _utmb |
A Google Analytics cookie,
which creates a timestamp of the exact moment when a visitor
enters a site. |
| _utmc |
A Google Analytics cookie,
which creates a timestamp of the exact moment when a visitor
leaves the site. |
| _utmv |
Used for reporting in Google
Analytics classifying the visitor. |
| _utmz |
A Google Analytics cookie
which tracks where the visitor came from, what search engine
was used, what link was clicked on, what keywords used,
and where in the world the site was accessed from. |
| PREF, NID |
This cookie is set by Google
Maps when you load a map of our location |
| AddThis |
loc, uid/uit, psc, di/dt,
atuvc/bt/ssc/ssh/sshs/xtc |
Allows users to share content
via Social Networking websites and email |
| WordPress |
wp-settings, wp-settings-time- |
This is a cookie is to verify
if you are logged into the website or not. |
| wordpress_, wordpress_logged_in |
WordPress cookie for a logged
in user. |
| comment_author, comment_author_email,
comment_author_url |
When you enter a comment on
this site you will be asked to provide certain information
about yourself including your name, email and website address. |
How to disable cookies
Most modern browsers allow you to control your cookie settings
for all websites that you browse. You can disable cookie deployment
completely by editing your browser settings, however in doing this
you may be limiting the functionality that is displayed on our website.
To learn how to disable cookies on your preferred browser we recommend
reading this
advice posted by Google.
If you are concerned about cookies tracking your movements on
the Internet then you may be concerned about spyware. Spyware is
the name given to a particular band of cookies that track personal
information about you. There are many antispyware programs that
you can use to prevent this from happening. Learn more about antispyware
software – http://en.wikipedia.org/wiki/Spyware. As
mentioned earlier in this page you call also disable Google Analytics
on all websites by downloading the Google
Analytics Opt-out Browser Add-on.